?近幾年來，蓬勃發(fā)展的旅游業(yè)和頻繁的商務(wù)旅行活動(dòng)為各大酒店帶來了無限商機(jī)，酒店的入住率呈明顯的上升趨勢(shì)。然而，人們的需求也在不斷地上升。住客住酒店不只是解決住宿問題，還要解決娛樂、商務(wù)問題。

在商務(wù)方面，從高層管理者到普通市場(chǎng)營(yíng)銷人員，都有一個(gè)共同的愿望：在客房里能辦公，撰寫WORD文檔資料，準(zhǔn)備PPT(Power Point)演示圖片/文稿，收發(fā)電子郵（Email）。在娛樂方面，住客希望自由選取自己喜愛的電影/電視節(jié)目，希望在互聯(lián)網(wǎng)上遨游，同時(shí)還希望旅行不影響了解股市動(dòng)態(tài)，一旦發(fā)生動(dòng)蕩，可即時(shí)買進(jìn)或賣出。如此，住客選擇酒店時(shí)既看重基礎(chǔ)設(shè)施的建設(shè)狀況，同時(shí)也愈來愈看重酒店客房中娛樂、電子商務(wù)設(shè)施的建設(shè)狀況。

如何在日益激烈的競(jìng)爭(zhēng)中立于不敗之地，如何提高酒店的服務(wù)檔次增強(qiáng)競(jìng)爭(zhēng)力，從而最終提高入住率、提高酒店的綜合效益，是每個(gè)酒店經(jīng)營(yíng)者都關(guān)心的問題。

今天，Internet已成為人們工作、學(xué)習(xí)、生活、娛樂不可或缺的一部分，作為商務(wù)和娛樂活動(dòng)的重要場(chǎng)所，對(duì)于視頻點(diǎn)播服務(wù)，目前酒店比較多的是采用機(jī)頂盒的解決方案，而且大多為模擬機(jī)頂盒或功能簡(jiǎn)單的數(shù)字機(jī)頂盒，有些只支持視頻點(diǎn)播一項(xiàng)功能，有些增加了上網(wǎng)功能。雖然機(jī)頂盒可以點(diǎn)播視頻節(jié)目，有些也能上網(wǎng)，但機(jī)頂盒不具備PC

2.酒店申請(qǐng)好專線接口，10/100M網(wǎng)線到客房， 做好內(nèi)部代理服務(wù)器，在客房中提供一個(gè)網(wǎng)絡(luò)接口，由客人自帶筆記本電腦或租用酒店的電腦上網(wǎng)。

以上兩種方式存在以下缺點(diǎn)：酒店提供PC,存在以下缺點(diǎn):

先期投入大,包括硬件和軟件

后期維護(hù)費(fèi)用高,住客不適當(dāng)操作容易造成PC的宕機(jī)或系統(tǒng)被破壞

酒店只提供網(wǎng)絡(luò)接口,存在以下缺點(diǎn):

客人帶筆記本電腦后還要自己對(duì)網(wǎng)絡(luò)環(huán)境設(shè)置才能運(yùn)行,不是很方便

?????? ?

廣州銳新觸控科技有限公司開發(fā)的酒店客房專用觸摸電腦電視一體機(jī)產(chǎn)品，在實(shí)現(xiàn)VOD視頻點(diǎn)播和滿足上網(wǎng)的同時(shí)，還可以利用服務(wù)器的資源滿足住客進(jìn)行電子辦公的需求，而且規(guī)避了機(jī)頂盒方案的不足和PC方案的弊端，有利于提高酒店客房管理在電子商務(wù)時(shí)代的管理水平和服務(wù)質(zhì)量，有利于提高客房入住率和盈利點(diǎn)。

酒店必須為住客提供方便快捷的上網(wǎng)服務(wù)。酒店主動(dòng)地為住客提供上網(wǎng)服務(wù)，既可提升服務(wù)擋次，吸引商務(wù)住客，又可增加部份營(yíng)業(yè)收入。在沒有提供上網(wǎng)服務(wù)的酒店里，住客利用客房的電話撥號(hào)到當(dāng)?shù)氐腎SP獲取Internet服務(wù)。但住客往往是外地人或外國(guó)人，沒有當(dāng)?shù)仉娦呕騃SP的特服號(hào)或賬號(hào)，只能求助于當(dāng)?shù)氐呐笥鸦螂娦?，非常不便。酒店只提供了線路而沒有提供相應(yīng)的服務(wù)，導(dǎo)致住客的需求得不到真正的滿足，同時(shí)酒店也收不到相應(yīng)的增值服務(wù)費(fèi)。

酒店解決方案

一.首先從投資成本上考慮

一間客房配一臺(tái)液晶電視機(jī),加配一臺(tái)傳統(tǒng)臺(tái)式電腦（主機(jī)和顯示器）,再配配音箱,成本顯然要高于電腦電視一體機(jī).另外，一體機(jī)放置在桌上或壁掛在墻上，就可以同時(shí)滿足上網(wǎng)、辦公、看電視，而傳統(tǒng)的臺(tái)式機(jī)加上一臺(tái)電視機(jī)，會(huì)占用更多客房空間.龐大的體積與繁瑣的連接線也不美觀，且大大增加了酒店的投資成本和維護(hù)費(fèi)用.電腦電視一體機(jī)比采用傳統(tǒng)的臺(tái)式機(jī)至少要節(jié)約了三分之一,隨著技術(shù)的不斷更新成本將會(huì)進(jìn)一步下降.

二.那么從使用成本來看

電腦電視一體機(jī)比傳統(tǒng)臺(tái)式機(jī)功耗更小、更省電.傳統(tǒng)臺(tái)式機(jī)主機(jī)配有一個(gè)300W的工控電源，供給機(jī)箱里的配件，包括主板、CPU、CPU風(fēng)扇、內(nèi)存、硬盤、光驅(qū)、顯卡，還有電源本身的用電等，且顯示器也是獨(dú)立用電，22寸顯示器一般在45W左右.22寸液晶電視的功耗一般在200W左右.而銳新觸摸電腦電視一體機(jī)配置一個(gè)150W的航嘉電源,可同時(shí)供電給電腦和電視.電源自身沒有功耗,一體機(jī)的配件只有工作時(shí)才需要消耗電量.以銳新RXZG-2209B 22寸觸摸電腦電視一體機(jī)為例,打開電腦辦公、上網(wǎng)、看電視、玩游戲最大功耗才92W,待機(jī)才3.5W,約合10個(gè)小時(shí)用一度電,而傳統(tǒng)臺(tái)式機(jī)加電視2個(gè)小時(shí)就能耗費(fèi)一度電.相較下,同等配置同等尺寸的觸摸電腦電視一體機(jī)只是臺(tái)式電腦和電視機(jī)用電量的五分之一,并且省去了連接線的費(fèi)用 ,也節(jié)省了一次維護(hù)的費(fèi)用.

三.從酒店管理角度來看

信息化資訊已是酒店客房必備的軟件,現(xiàn)在約70%以上的商旅人士在旅途中需要用到網(wǎng)絡(luò).而在酒店客房營(yíng)造良好的網(wǎng)絡(luò)環(huán)境、提高服務(wù)質(zhì)量,將會(huì)吸引更多的商旅人士,為酒店帶來實(shí)質(zhì)的利益.專為酒店設(shè)計(jì)的觸摸電腦電視一體機(jī)方案不但可以為酒店定制適合自身的硬件系統(tǒng),還能定制管理軟件系統(tǒng),從而更加完善酒店的服務(wù)體系,增加了酒店的滿意度和實(shí)實(shí)在在的利益.客人在入住酒店后看到的不再是一個(gè)冰冷的宣傳牌,而看到的是生動(dòng)活潑且?guī)в袣g迎詞的精美畫面.隨之而來的是更加人性化的的服務(wù)種類,包括酒店介紹、客房資訊、旅游資訊、定票服務(wù)、點(diǎn)餐服務(wù)等等，使客人有種賓至如歸的星級(jí)感覺.

四.從酒店產(chǎn)品維護(hù)服務(wù)和售后服務(wù)來看

對(duì)于已安裝電腦電視一體機(jī)并完成調(diào)試的客戶,我們將在各省一級(jí)、二級(jí)市場(chǎng)設(shè)立維修網(wǎng)點(diǎn),以確保維護(hù)的即時(shí)和便利.對(duì)于暫未設(shè)立維修點(diǎn)的地區(qū),客戶可與所在區(qū)域內(nèi)已設(shè)立的維修點(diǎn)預(yù)約,以便該維修點(diǎn)在最短的時(shí)間內(nèi)為客戶提供維修服務(wù);也可與公司總部聯(lián)系(服務(wù)熱線:020-82302408,安排最方便快捷的維修服務(wù).

多媒體廣告一體機(jī)---酒店服務(wù)行業(yè)解決方案

隨著城市現(xiàn)代化的進(jìn)程，國(guó)內(nèi)各大城市都在進(jìn)行著轟轟烈烈的建設(shè)，帶動(dòng)了各地旅游業(yè)的發(fā)展，同時(shí)對(duì)各大賓館酒店的接待能力也有了更多的要求，無形中對(duì)賓館酒店接待的質(zhì)量提出了更高的要求。經(jīng)濟(jì)的建設(shè)離不開信息化建設(shè)，對(duì)于賓館酒店傳遞信息的手段在不斷改進(jìn)和需求也在不斷上升，多媒體信息顯示的需求由此應(yīng)運(yùn)而生。多媒體信息顯示技術(shù)的進(jìn)步，使越來越多的多媒體廣告一體機(jī)被采用，這些設(shè)備一般放在賓館酒店比較顯要的位置，為客戶提供直觀、生動(dòng)的信息，包括天氣預(yù)報(bào)、新聞、證券、彩票、酒店形象宣傳、服務(wù)、產(chǎn)品信息、廣告宣傳、酒店內(nèi)部信息、公告等，并創(chuàng)造出最大的廣告效益。

采用銳新多媒體廣告一體機(jī)，可以在大堂、電梯間、各樓層、包間、會(huì)議廳等各處；放置多媒體廣告一體機(jī)，可以播放酒店介紹、餐廳介紹、當(dāng)?shù)芈糜巍?huì)議信息、旅游導(dǎo)向、景點(diǎn)宣傳、貴賓歡迎、世界時(shí)刻等信息，而且支持不同的地點(diǎn)顯示不同的信息。

酒店大堂

大堂入口可安裝豎立RXZG-L42? 42”多媒體廣告一體機(jī)。用于發(fā)布酒店簡(jiǎn)介、每日宴會(huì)資訊、酒店宣傳片等資料。同時(shí)結(jié)合觸摸顯示屏實(shí)現(xiàn)互動(dòng)。有人觸摸時(shí)進(jìn)入互動(dòng)界面，查詢酒店相關(guān)資訊；無人觸摸時(shí)，自動(dòng)切換到酒店信息發(fā)布。大堂收銀臺(tái)旁壁掛安裝1臺(tái)RXZG-B42? 42”一體機(jī)，顯示匯率資訊、酒店收費(fèi)標(biāo)準(zhǔn)等。同時(shí)可以在大堂正中心安裝一體機(jī)，結(jié)合多媒體一體機(jī)播放酒店簡(jiǎn)介、宣傳片或相關(guān)高清視頻。

宴會(huì)廳

安裝銳新多媒體廣告一體機(jī)。顯示歡迎詞、宴會(huì)主題，發(fā)布每日該宴會(huì)廳的會(huì)議資訊等。

多功能廳/會(huì)議室

在各個(gè)多功能廳或會(huì)議室門口壁掛銳新多媒體一體機(jī)，用于顯示歡迎詞、會(huì)議名稱、會(huì)議主題等會(huì)議導(dǎo)引信息?？膳浜蠒?huì)議預(yù)定系統(tǒng)，

電梯/走廊

在電梯轎廂內(nèi)、電梯廳或走廊安裝RXZG-B32?? 32寸多媒體廣告一體機(jī)。顯示酒店特色餐飲、優(yōu)惠服務(wù)等。

廣州銳新科技有限公司生產(chǎn)各大尺寸防暴防水防塵觸摸液晶電腦電視一體機(jī)，觸摸液晶電腦一體機(jī),立式觸摸查詢一體機(jī),觸摸液晶顯示器,工業(yè)顯示器,開放式觸摸顯示器,觸摸點(diǎn)歌臺(tái),排隊(duì)叫號(hào)機(jī),防暴有機(jī)玻璃廣告機(jī),液晶電視電腦一體機(jī), ,液晶電視機(jī)等。

用途廣泛，適合家庭、娛樂、酒店、教育、廣告等行業(yè)使用。提供各大行業(yè)詳細(xì)解決方案。

IT business intelligent hotel room system terminal solution

In recent years, the booming tourist industry and frequent business trip bring unlimited business opportunities to hotels; the occupancy rate shows an obvious rising trend. However, people’s requirements also increase continually. Hotel guests go to a hotel not only for the living problem but also for entertainment and business goal.

For business, from top managers to general marketing personnel, they all have a common wish to work in the guest room where they can make WORD document data, prepare PPT (power point), write and send E-mail. For entertainment, hotel guests want to select?their love movie/TV program freely, surf the internet, meanwhile they hope that their travel will not affect to know the trends of stock market, once volatility occur, they can buy in?or?sell out immediately. Like this, when guests choose a hotel, besides the stress on the base installation, they now pay more and more attention to entertainment and e-commerce facilities.

Every hotels’ managers will care about how to be in an impregnable position in the intense market competition, how to improve the hotel’s service level and enhance competitiveness, at last increase the lodging ratio and synthetic benefits.

Today, internet is become an essential part in people’s work, study, life and entertainment. As an important place for business and entertainment, many hotels use Set Top Box (STB) solution for video play at present, most of them are imitate STB?or?simple function digital STB, some are only support video play, some are added the function to access internet. Even though gusest could use STB to play video?or?surf internet, but STB is without PC.

2. hotels apply a special network port, connect 10/100M net line to guest room, complete the inside proxy server, and provide a network port in the guest room, then guests can bring notebook PC?or?rent a PC from the hotel to surf the internet.

The above two ways will have the following disadvantages:

Hotel provides PC will have the following disadvantages: advance cost is high including hardware and software: later period maintenance charge is high, and guests’ not proper handling would easy lead to damage of PC?or?system

Hotel only provides network port will have the following disadvantages: Guests have to bring notebook PC themselves, and besides they have to set up the network environment, It’s not convenient.

Guangzhou Ruixin Touch Control Science and Technology Co., Ltd develop a kind of all in one touch screen computer special for hotel rooms, which support VOD video play and surf the internet; it also can be used for electron work. All in one touch screen computer avoid the disadvantages of TSB and PC solution; good to improve the E-commence manage level, the service quality of hotel management, and increase the lodging rate and profit point.

Hotels have to provide guests with convenient and quick surfing internet service. Hotels provide internet service on their own, will not only improve service level to attract guests, but also increase some part of business income. In some hotels, they don’t provide internet service, hotel guests use the telephone in the room to dial to the local ISP for Internet service. But guests always are outlanders?or?foreigners, they have to ask help from their local friends?or?telecom as they don’t have ISP?or?account, it is inconvenient. The hotels which only provide the net line without relevant service will not fully meet the need of guests, and hotels also can not get the relevant value-added service charge.

Hotel solution

1. from the cost of investment

If one hotel room places a LCD TV, a normal desktop PC (host and monitor) and voice box, the total cost will higher than an All in one touch screen computer. Besides, all in one PC can be put on the desk?or?mounted on the wall, support the functions of surf the internet, work, watch TV. And the tradition desktop PC and another TV will occupy more place, the huge volume and complicated connecting line is not beautiful, which will increase hotels’ investment and maintenance charge. All in one PC will save 1/3 cost to the tradition desktop PC, and as technique developing, the cost will down more in the future.

2. from the use-cost

The power dissipation of all in one PC is less that the tradition PC, and save more electricity. Tradition PC is made with a 300W industrial power to provide electricity to accessories in the host, including main board, CPU, CPU fan, RAM, HDD, CD-ROM, graphics card, and the power supply itself, further more, the monitor is installed with a independent power; a 22 inch monitor usually is about 45W, the power dissipation of 22 inch LCD TV will be about 200W. Ruixin all in one touch screen computer is only installed with one 1501W Huntley power supply, which supply electricity to PC and TV, while the power supply itself have no dissipation. Take RXZG-2209B 22 inch all in one touch screen computer as an example, turn on the PC, surf internet, watch TV, play games, the power dissipation is 92W, if the PC stand by only 3.5W is needed; 10 hour will be one unit electricity; but for the tradition PC and TV, only 2 hour it will consume one unit electricity. For a same configuration, all in one PC consume 1/5 electricity of the tradition PC and TV’s; furthermore, all in one PC save the cost of the connecting line and one time maintenance charge.

3. from the hotels’ management angle

Informationize message is already an essential software for hotel rooms, nowadays, 70% business men will need to surf the internet during their travel. For a hotel, prepare good network environment, improve service quality will attract more guests and bring more virtual profit. The all in one touch screen computer solution which special design for hotels, is not only make rightness hardware for a hotel, but also with the management software system, in this way hotel service system is complete; the satisfaction of hotels and profit will also increase. When hotel guest check in, he will not see a cold sign but some live and vivid beautiful pictures with welcome words, follow with it are some humanize service description, including hotel introduction, guest room info, travel info, ticket booking service, meal order service and so on, which make the customer feel like at home.

4. from hotels’ product maintenance service and after-sales service

For the customers who have already install all in one PC and finish debugging, we will set up maintenance outlets in first class and second class city of each provinces, to make sure maintenance timely and convenient. For some place where have no maintenance spot, customers could made an appointment with the spot in around area, which will make sure the spot can provides maintenance service timely to them. Customers also can contact with company head office (service hot-line: 020-82302408) to arrange the most convenient and fastest maintenance service.

All in one multi-media advertisement kiosks—hotel service industry solution

With the developing modernization process of cities, the mayor domestic cities are carrying on a dynamic construction, which promotes a rapid development to torsion, and also make more requirements to hotels’ receive ability. Virtually, the requirement of hotels’ receive quality will be higher. Economic construction can’t do without informationization construction, the ways of hotels sending message is continuous improving and requirements are increase, the requirement of a multi-media display was born. The progress of multi-media display, making more and more all in one multi-media advertisement kiosks are adopted, these devises are installed on important site of a hotel to provide guests with visual, vivid information, including weather forecast, news, bond, lottery ticket, hotel image publicity, service, product’s info, advertising, hotel inner info, announcement and so on, create the maximum advertising profit.

Adopted Ruixin multi-media advertisement kiosks, which can be installed on lobby, lift well, each floors, private room, conference hall and other places, to display hotel introduction, restaurant introduction, local torsion, conference information, torsion guiding, scenery spot introduction, distinguished guest welcome, world clock and other info, the kiosks support different parts to display different information.

Hotel lobby

RXZG-L42B 42 inch multi-media advertisement kiosks can be installed on the entrance of the lobby to display hotel introduction, daily dinner party information, hotel trailer and so on. Meanwhile the kiosks can be made with touch screen to realize interaction. When some one touch it, he can check the hotel information; if nobody touch, the kiosks with auto-switch to hotel’s information display. Hotel could mounted one RZZF-4206B all in one PC on the wall to show exchange rate info, hotel’s charging standard. Besides, hotel can install an all in one computer in the center of the lobby; combine with all in one multi-media advertisement kiosks to display hotel introduction, trailer?or?related HD video.?

Banquet hall

Install Ruixin multi-media advertisement kiosks to display welcome words, banquet theme, announce everyday banquet conference info.

Multi-function room/meeting room

Install Ruixin multi-media advertisement kiosks on the wall of multi-function room/meeting room to display welcome words, conference name, conference theme and other conference guiding info. The kiosk can be matched up with conference reservation systern.

Lift/corroder

Install RXZG-B32B 32inch multi-media advertisement kiosks in lift sedan, lift lobby?or?corroder to show hotel’s characteristic catering, preferential service and so on.

Guangzhou?Ruixin?Touch?Control?Technology?Co., Ltd, a professional manufacture of different size of All in one touch computers, floor stand touch kiosks, touch screen monitors, industrial monitors, open frame touch screen monitors, touch KTV monitors, queuing touch kiosks, anti-riot organic glass advertising monitors, LCD all in one computer TV, all in one touch computer TV, LCD television and so on.

The products are widely used in family, entertainment, hotel, education, advertising industry. Provide solution for different industry.?